Frame 2 Frame (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our website, mobile applications, and related services (collectively, the “Service”).

By accessing or using Frame 2 Frame, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy and our Terms of Service.

1. Introduction

Frame 2 Frame is a digital streaming platform dedicated to Malayalam cinema. We value the trust you place in us and are committed to handling your personal data responsibly, transparently, and securely.

This Privacy Policy describes the types of information we collect, how we use it, and the measures we take to protect it when you use our platform.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

Information you voluntarily provide when creating an account or subscribing, including:

Name

Email address

Contact details

Payment and billing information

Account credentials

b) Usage and Technical Data

Information automatically collected when you use our platform, such as:

IP address

Device type, operating system, and browser

Pages viewed and features used

Streaming activity and watch history

Date and time of access

This information helps us improve platform performance and user experience.

c) Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember user preferences

Enhance site functionality

Analyze usage trends

You may control or disable cookies through your browser settings; however, some features may not function properly as a result.

3. How We Use Your Information

We use your information for the following purposes:

Service Delivery: To provide access to Malayalam movies, manage user accounts, and enable streaming features.

Subscription & Payments: To process payments, manage subscriptions, and maintain billing records.

Personalization: To recommend content based on viewing preferences.

Platform Improvement: To analyze usage patterns and improve functionality, content discovery, and performance.

Communication: To send service-related updates, account notifications, and important announcements. Marketing communications are optional and can be opted out.

Security & Fraud Prevention: To protect user accounts, detect suspicious activity, and prevent misuse of the platform.

4. Data Sharing and Disclosure

We respect your privacy and do not sell or rent your personal information. We may share data only in the following cases:

a) Service Providers

We may share limited data with trusted third-party providers (such as payment gateways or cloud hosting services) strictly for service delivery. These providers are bound by confidentiality and data protection obligations.

b) Legal Obligations

We may disclose information if required to do so by law or in response to valid legal requests, court orders, or government regulations.

c) Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction. If this occurs, we will notify users and ensure continued protection of their data.

5. Your Rights

You have the following rights regarding your personal data:

Access & Correction: View or update your personal information through your account settings.

Account Deletion: Request deletion of your account and associated data.

Data Portability: Request a copy of your personal data in a structured format.

Marketing Preferences: Opt out of promotional communications at any time.

Requests can be made by contacting our support team.

6. Data Security

We implement industry-standard security measures to protect your information, including:

Encrypted data transmission

Secure servers and access controls

Firewalls and monitoring systems

Regular security reviews

While we take strong precautions, no online system is completely secure. If you believe your account has been compromised, please contact us immediately.

7. Children’s Privacy

Frame 2 Frame is intended for users aged 13 years and above. We do not knowingly collect personal information from children under 13.

If a parent or guardian believes a child has provided personal data without consent, please contact us. We will promptly remove such information from our systems.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our services.

Any significant changes will be communicated through our platform or via email. Continued use of Frame 2 Frame after updates indicates acceptance of the revised policy.

9. Contact Us

If you have questions or concerns regarding this Privacy Policy or your personal data, you may contact us at:

Email: hello@frame2frame.com

We aim to respond promptly and address all privacy-related inquiries responsibly.

10. Data Deletion Requests

You may request deletion of your personal data at any time.

To do so:

Send an email from your registered email address

Subject: “Data Deletion Request”

Include account identification details

We will verify your request and process it in accordance with applicable laws. Certain information may be retained if required by legal or regulatory obligations, but will remain securely stored.

Final Note

At Frame 2 Frame, your privacy matters. We are committed to transparency, security, and respect for your personal information while delivering a premium Malayalam cinema experienc